KONE, a global leader in the elevator and escalator industry, recently announced that the inauguration of its new office in Jakarta, Indonesia. Indonesia is one of the fastest growing economies in the Asia Pacific region and infrastructure is undergoing rapid transformation to create cities of the future.
Riding on the country’s strong growth momentum, KONE’s new office is part of the company’s ongoing commitment to investing into its growing operations in Indonesia and providing quality service for their customers through introducing intelligent solutions.
The office is located in the newly completed MNC Land Tower in the heart of Central Jakarta, a 37-floor mixed-use office and luxury hospitality development. It houses KONE Indonesia’s head office and is also the base for KONE’s Customer Care Center in Indonesia.
Urbanisation levels in Indonesia has increased tremendously with 56 percent of its population living in cities. Together with the ongoing push by the government towards developing smart cities as part of their 100 Smart City Movement, this has brought about an increased demand for smart buildings.
According to Frost & Sullivan, smart and green buildings will comprise around 20 to 25 percent of Indonesia’s market by 2025. The growth in the elevator and escalator market in Indonesia is led by the residential and commercial markets in Jakarta together with an increasing number of mixed-use developments in other cities such as Surabaya, Makkasar and Batam.
The opening ceremony for the KONE office was led by Mr Henrik Ehrnrooth, President & Chief Executive Officer, Mr Axel Berkling, Executive Vice President of KONE Asia Pacific and Mr Yandy Januar, Managing Director of KONE Indonesia along with Guest of Honour, Mr Jari Sinkari, Ambassador of Finland to Indonesia.
Mr Berkling, Executive Vice President of KONE Asia Pacific said, “I’d like to express my heartfelt congratulations to our Indonesian colleagues on the opening of their new state-of-the-art office in Jakarta. We are proud of the tremendous growth and success KONE has achieved in both Indonesia and the wider APA region and reaffirm our commitment through our ongoing investment into the region to better service our customers.”
“Indonesia mirrors the regional trend of rapid urbanisation and increased connectivity for infrastructure development. With more people living in cities than ever before, smart and sustainable homes and offices are essential for quality and green city living. We are continuing to see an increasing demand for effective, safe and reliable People Flow solutions as standards of living continue to improve across communities,” added Mr Berkling.
KONE has been working closely with some of the country’s leading developers to supply elevators, escalators and turnstiles for commercial and residential buildings as part of the increasing demand for efficient people flow solutions
In line with the Indonesian government’s move to capitalise on growth opportunities arising from the 4IR, KONE has leveraged breakthroughs in state-of-the-art technologies such as AI and IoT to improve equipment performance, reliability and safety.
It is working with IBM to provide KONE 24/7 Connected Services, utilising IBM’s IoT platform to introduce intelligent services to elevators and escalators. The KONE service can predict potential issues before they occur in real-time. This service has enabled technicians to resolve potential problems before breakage and resulted in better planning of maintenance visits and improved value to customers.
Mr Yandy Januar, Managing Director of KONE Indonesia said, “Today marks a new chapter for KONE in Indonesia. Indonesia is a fast-growing and important market for KONE, catalysed by the country’s rapid socio-economic development and the ongoing technological revolution. We are grateful for our customers’ continued support and confidence. Our strong partnerships with leading developers in Indonesia and offering intelligent solutions to improve the safety and reliability of our elevators and escalators is a testament to our strength of providing efficient and reliable people flow solutions.”
KONE has been recognised as one of the world’s most innovative companies by Forbes. The company defines ‘People Flow’ as the movement of people in and between buildings. An efficient people flow means moving smoothly, safely, comfortably and reliably eliminating delays.