Increased Focus on Shopfront Security for Airport Retailers

Reading Time: 3 minutes

Airport a - resize

The Security landscape is changing throughout the world, with Australia being no exception. For the first time Australian retailers are facing new security risks that before had only been experienced in films and TV.

The demand for increased security has seen retailers proactively investing in a number of different measures to protect their merchandise from vandalism and theft, including those retailers at airports and other public buildings across the country as well as retailers in shopping centres, strip retail shops, restaurants, clubs, hotels and gyms.

In recent years the Australian Trellis Door Company (ATDC) has been successfully installing its extensive range of retailer friendly security doors and security shutters for retail stores at airports across Australia including Brisbane International, Melbourne Domestic and  International, Sydney domestic and international, Cairns, Perth ,Gold Coast, Port Hedland  and Darwin International Airports.

Many of Australia’s leading retailers are relying on  ATDC’s successful track record and extensive security industry  experience and are installing their quality range of security doors and security shutters across their retail shopfronts. Industry retailers such as Purely Merino, Australian Way, RM Williams, Billabong, News Travels, Quicksilver, Flight Centre to name but a few.

Recently Heinemann, the global German-owned retailer, was awarded the duty free concession at Sydney International Airport and has installed nearly 600 lineal metres of ATDC’s portable, expandable, roll away security barriers/doors to secure its store. This is the largest single contract ever awarded in Australia to date for portable security gates.

And JR Duty Free has recently installed 60 lineal metres of ATDC’S Top hung SO6 heavy duty trellis security door at its new store at Brisbane International Airport.

airport 17ATDC’s security doors and security shutters are unique-they fold back to a  mere 15% of their expanded width so as not to be visible during trading hours; they can be made to  comply with egress requirements under the BCA where required; they can be manufactured to span unlimited widths and can accommodate curved apertures. The trackless barrier does not require an overhead structure as it is completely freestanding. And ATDC has a fully documented WHS risk assessment completed for its trackless security gate.

Following its success at major Australian airports, ATDC has successfully installed its security doors and shutters at major international airports around the globe including London’s Heathrow Airport, Vietnam’s Tan Son Nhat International Airport in Ho Chi Minh City, Singapore’s Changi Airport, Hong Kong’s Chek Lap Kok, Fiji’’s Nadi International Airport and Port Moresby International Airport. ATDC has become a true airport specialist. Many of these jobs have been installed out of working hours under very tight deadlines with very difficult site access and trying site conditions.

ATDC’s range provides a cost effective and innovative solution to retailers’ security needs and is backed up by a 40 year trading record. Quality management staffs will design a bespoke solution to projects anywhere in the world.

 

For more information  visit ATDC’s website at  www.trellisdoors.com.au

 

Singapore’s First Automated Guided Vehicle Parking Solution

Reading Time: 2 minutes
Jebsen & Jessen (SEA), has deployed Singapore’s first Automatic Guided Vehicle based parking solution at redevelopment project, Robinson Towers.

Jebsen & Jessen (SEA), has deployed Singapore’s first Automatic Guided Vehicle based parking solution at redevelopment project, Robinson Towers.

MHE-Demag, the material handling arm of diversified industrial group, Jebsen & Jessen (SEA), has deployed Singapore’s first Automatic Guided Vehicle based parking solution at redevelopment project, Robinson Towers, located on Robinson Road. The system is controlled and managed by a computer system, which allows a high degree of flexibility, and provides 90 parking lots for all types of cars weighing up to 2600 kg and sizes up to 5.3 (L) x 2.3m (W) x 2.0m (H). It is capable of switching operation modes to adapt to different requirements in the day, be it the peak hours during morning rush or the less busy hours in the afternoon.

 

The key component of this innovative automatic parking solution is an Automatic Guided Vehicle (AGV), which is tasked to carry, manoeuvre and park vehicles in randomly-determined parking lots. The AGV is a mobile robot that follows markers or wires in the floor, and employs the usage of vision, magnets, or lasers for navigation purposes. This automatic parking solution will replace the conventional car ramp with a car lift for multi-storey parking and the parking of cars at each storey will be handled by the respective AGV designated.

 

The most attractive feature of this solution is the removal of the need for steel supporting structures and steel parking pallets; the cars are either placed on AGV platforms during transportation or rested on supported comb elements mounted on parking floor slab. No additional building provision is required for the system and it can be adapted into a conventional parking provision in any existing building easily.

 

This solution also inherently provides two distinctive benefits. Firstly, a supporting steel structure is not required and thus eliminates the need for 4-hours fire proofing treatment on steel structures, which results in substantial costs saving. Secondly, the system offers relatively faster parking and retrieval time compared to other automatic parking systems, which reduces congestion and delay in the parking or retrieval of cars.

 

The whole parking installation is scheduled to complete by end 2018. Once completed, car owners would only need to drive their cars into the receiving compartment and the AGV will take over and transport it to a randomly assigned vacant parking lot. Drivers will no longer have to drive around the parking floors to look for vacant parking lots, leading to fuel saving, lesser exhaust emission and lower air pollution to the surrounding.

 

Buildtech Yangon 2016 Meets Needs of Myanmar’s Building and Construction Sector

Reading Time: 3 minutes
BuildTech Yangon is the leading trade show of its kind.

BuildTech Yangon is the leading trade show of its kind.

The third edition of BuildTech Yangon concluded on May 28, 2016 after three days of trade discussions, commercial engagements and extensive knowledge sharing among some 3,000 trade visitors and business professionals from the region. Organised by Sphere Exhibits, a subsidiary of Singapore Press Holdings (SPH), and co-organised by the Myanmar Construction Entrepreneurs Association (MCEA), BuildTech Yangon is the leading trade show of its kind focusing on the entire value chain for the built environment sector.

H.E Zae Aye Maung, Minister for Rakhine Affairs Ministry and Labour Affairs, Immigration and Manpower Ministry, Government of Yangon Region, graced the opening ceremony of the trade show. Designed specifically to meet the needs of the burgeoning building and construction industry in Myanmar, BuildTech Yangon 2016 saw the signing of a memorandum of understanding between MCEA’s Mandalay Chapter and Sphere Exhibits to co-organise the inaugural staging of BuildTech Mandalay later this year. This extended collaboration further reinforces a stronger alliance between the two organisations in their efforts to extend the knowledge building and trade opportunities to industry professionals in Myanmar.

Positive response for integrated show and skills upgrading platform
The show hosted some 80 exhibiting companies from Austria, China, Indonesia, Korea, Myanmar, Singapore, Thailand and Vietnam, each of which offered a range of products, services and solutions for four key areas: Onsite construction machinery and equipment, building materials and architectural solutions, interior finishing and facilities management.

Visitors were able to check out various products and cutting edge technology put on display.

Visitors were able to check out various products and cutting edge technology put on display.

Industry professionals who visited the show included architects, developers, building and trade agency representatives, investors, manufacturers of machine and building, retailers, security, state-owned company owners, surveyors, trainers and wholesalers.

Ms. Nicole Zycinski Singh, General Manager of Killem Pest Pte Ltd, said: “We are very happy with our experience exhibiting at this year’s BuildTech Yangon. The organisers have done a fantastic job in coming up with a focused event and in attracting quality visitors. For a homegrown company with little experience in the Indochina market, we have received very good responses from potential buyers, several of whom have already enquired about our services. We will definitely consider returning for the next edition of BuildTech Yangon.”

The complimentary Business Seminar Series, which took place from May 26 to 28, 2016 focused on the following topics:

  • Construction safety
  • Working at heights
  • Fire safety and disaster management
  • Sustainability
  • Energy efficiency in green buildings
  • Security and town planning
  • Special economic zones
  • The investment outlook in Myanmar
  • Construction law
  • Sustainable and responsible urban design and building management
  • Infrastructure management

Young Construction Entrepreneurs Award
BuildTech Yangon also played host to MCEA’s Golden 20 Jubilee Gala, which hosted 250 guests on May 26, 2016. Three of Myanmar’s young construction entrepreneurs were presented with Diamond, Platinum and Silver awards under two categories: Professionals under 10 Years and Professionals Above 10 Years for successfully incorporating the latest construction technologies into various stages of the supply chain.

The show welcomed 3,000 trade visitors and business professionals from the region.

The show welcomed 3,000 trade visitors and business professionals from the region.

BuildTech Yangon 2016 was supported by the International Facilities Management Association (Singapore Chapter), International Powered Access Federation, Malaysia Heavy Construction Equipment Owners Association, Myanmar Engineering Council, Myanmar Engineering Society, Myanmar Industries Association, Singapore Institute of Building Limited, Vietnam Electronics Industry Association, Vietnam Federation of Civil Engineering Association, World Evergreen Travel & Tours and WSH (Asia).

Mr. U Tha Htay, President of Myanmar Construction Entrepreneurs Association (MCEA), said, “We are happy to receive good feedback from both exhibitors and trade visitors. The third edition of BuildTech Yangon delivered a more focused event that was very well received by the attendees. Its newly revamped platform for the industry, consisting of an extensive product showcase, fruitful networking sessions and specialised seminar programmes, successfully catered to the needs of Myanmar’s industry progression in providing right balance for the progression of the building and construction sector in Myanmar.”

The fourth edition of BuildTech Yangon will take place in May 2017. For more information, visit www.btyangon.com/en.

Philips’ New APAC Headquarters to Address Healthcare Needs

Reading Time: 4 minutes
The new Philips APAC Centre.

The new Philips APAC Centre.

Royal Philips has strengthened its commitment to improving the lives of people in Asia Pacific with its new state-of-the-art Philips APAC Centre in Singapore. Guests of Honour Mr. S. Iswaran, Minister of Trade and Industry (Industry), and H.E. Jacques Werner, Ambassador of the Kingdom of the Netherlands to Singapore attended the opening ceremony. Housed in Toa Payoh, the new 38,000-square-metre office building brings together Philips’ innovation and design expertise and business-creation capabilities to better serve the company’s business growth and address healthcare needs in the region.

Globally and in Asia, people are increasingly looking for ways to be healthy, to live well and to care for themselves and their families at home. To address these needs, collaborations and partnerships between healthcare professionals and corporate enterprises are imperative to delivering innovative solutions across the health continuum.

“Our new Philips APAC Centre – that will house our APAC headquarters and innovation activities – serves as a gateway to the region. Singapore, with its strong pool of skilled talent, is critical to us as we are increasing our focus into health technology. Our business is going through a transformation – from a supplier of individual medical and consumer products to a provider of integrated health technology solutions and services. This means that our facilities and ways of working need to transform as well,” said Fabian Wong, Chief Executive Officer, Philips ASEAN Pacific.

The Centre was built and designed with Workplace Innovation (WPI) in mind.

The Centre was built and designed with Workplace Innovation (WPI) in mind.

“We are confident that the new Philips APAC Center will be a critical node in Philips’ global innovation network, serving as a platform for Philips and its partners to co-create new digital healthcare solutions for Asia, from Singapore,” said Ms. Thien Kwee Eng, Assistant Managing Director of the Singapore Economic Development Board. “Its establishment will reinforce Singapore’s capabilities in design, digital innovation and healthcare, as we build a future economy based on innovation and value-creation.”

 

 

 

The new Philips Toa Payoh campus is set to deliver innovative solutions across the health continuum through the following world-class facilities:

  • The Philips Continuous Care Monitoring Room is where healthcare professionals remotely monitor the health of home-based patients with advanced cloud-based healthcare equipment and solutions. Philips’ solutions leverage data that enables predictive and timely interventions, delivering accurate answers at the time of need, and detecting issues before they become critical. These pioneering technologies are able to optimise the utilisation of public health resources by reducing the need for hospitalization and empowering healthcare professionals with new ways of delivering care for their patients.
  • The Health Continuum Space has the capability to simulate multiple health-medical scenarios at the same time – from a mock hospital all the way to a patient’s home. The space enables prototyping of new solutions that help make a meaningful difference in the future of patient care. Through the simulation of these different environments, Philips is able to demonstrate and test new workflows that can then be used to build future healthcare models.
  • The Philips Learning Centre is fully equipped with state-of-the-art medical equipment such as MRI and X-Ray machines, laboratories and classrooms. Here is where healthcare technicians and practitioners can enrich their knowledge and have first-hand experience handling and operating Philips medical equipment.
  • The Consumer Care centre comes equipped with a user-friendly digital platform where visitors can conveniently access Philips product information, ratings, and reviews in real-time. Purchases can also be made in the center through the online store. The centre will host cooking classes, new product launches, product demonstrations and more, allowing visitors to fully experience the Philips suite of products that promote health and well-being.

    The building is equipped with Philips' own LED lighting systems.

    The building is equipped with Philips’ own LED lighting systems.

In addition, the building is equipped with the company’s own LED lighting systems. Beyond sustainable features like energy-savings and a lowered carbon footprint, connected lighting with Philips PoE (Power-over-Ethernet) is built into areas where higher interaction levels are expected. Facilities management efficiency is improved with less mains wiring since the same cable can serve as the phone line, Internet cable and power cable simultaneously. Remote management of these lighting systems also means increased productivity and personalised control.

The Centre was built and designed with Workplace Innovation (WPI) in mind, a new way of working that encourages collaboration. With the aim to reduce carbon footprint, the new building now houses employees who used to occupy four buildings, with facilities that foster an activity-based collaborative work culture – a vivid manifestation of Philips’ business goals and role as the regional headquarters. The open-concept design of workplaces and the use of collaborative digital technologies enable employees to be more flexible and agile, in turn enabling them to be more productive, inspired and creative.

Liberty Place achieves more than 20 percent energy savings with solutions from Johnson Controls

Reading Time: 2 minutes
Liberty Place is a new premium grade office complex in the heart of Sydney’s central business district

Liberty Place is a new premium grade office complex in the heart of Sydney’s central business district

Liberty Place is a new premium grade office complex in the heart of Sydney’s central business district by leading developer Grocon. Spanning five separate sites, including Legion House, a heritage building dating back to 1902, Liberty Place has a total of 58,316 square meters of office space and 2,800 square meters of retail space.

In recognition of the complex’s sustainable design and enhanced operational efficiency, it was conferred the 6- Star Green Star Rating by the Green Building Council of Australia and 5.0 Star NABERS (National Australian Built Environment Rating System) by the Office of Environment and Heritage.

Johnson Controls’ integrated building solution, comprising a fully automated tri-generation system, enabled Liberty Place to achieve energy savings of 20 percent, moving it closer to its zero carbon emissions goal.

At the heart of the solution by Johnson Controls lies a fully automated tri-generation plant that is integrated into the daily operations of the building. The system allows for the simultaneous generation of electricity and useful heat and cooling in a single process. The comprehensive solution from Johnson Controls includes:

 

 

  • Energy-efficient YORK® YK centrifugal chillers and YORK YIA absorption chillers optimally configured in the chilled water system
  • Re-engineering of existing plant room to reduce footprint by a third
  • Re-engineering of pumping systems to reduce chiller pump power
  • Sabroe® SABlight air-cooled chiller to provide option of generating power via synthetic gas produced by gasifier or natural gas
  • Central Plant Optimisation 10 (CPO10) software powered by Metasys® to optimise the performance of the chiller plant
  • Metasys Energy Dashboard software to track savings from each perimeter and provide a holistic analysis of the building’s energy efficiency

“We have achieved a major milestone at Liberty place by managing a fully automated tri-generation system that is truly integrated into daily building operations. The fact that the entire system is running smoothly demonstrates the value of the integrated solution from Johnson Controls,” said Dru Spork, Grocon’s Sustainability and Services Manager.

To learn more, please visit http://bit.ly/libertyplace.

Refurbishing Singapore’s Hotels with Faithful+Gould

Reading Time: 3 minutes

Faithful+Gould’s hotel specialist Tom Daly shares his insights on live hotel refurbishment works in Singapore – all whilst maximising return on investments and keeping capital expenditures to a minimum without compromising quality and customer experience.

Judicious refurbishment is the way forward for many of Singapore’s hotels. In the current competitive market, cost-effective and guest-friendly refurbs are needed to protect investment and deliver the best product.

Faithful+Gould explores multiple phasing options with developers and operators, aiming for minimal operational disruption while maintaining revenue streams as much as possible.

Faithful+Gould explores multiple phasing options with developers and operators, aiming for minimal operational disruption while maintaining revenue streams as much as possible.

Following considerable growth in Singapore’s hotel industry over the past 10 years, tougher times have now hit. New supply in the market is driving an especially competitive situation, with hoteliers under pressure to evolve their service experience through innovation and cost-effectiveness. New-build room stock continues to increase, making it all the more important for existing hotels to compete successfully. Older properties may need renovation and refurbishment to optimise value, maintain a competitive market position, reflect brand development or modernise the facility.

The refurbishment market presents challenges for developers, operators and contractors as they seek to meet design, construction and operational requirements during renovation. Inevitably, there are scheduling issues, as operators are understandably reluctant to decommission rooms and lose revenue. Singapore has no substantial off-peak season, so refurbishment may have to be managed in phases within a live hotel environment.

Faithful+Gould explores multiple phasing options with developers and operators, aiming for minimal operational disruption while maintaining revenue streams as much as possible. Our feasibility studies use modelling strategies to plan productivity rates and room out of order counts for the room refurbishments. Typically, we explore the number of room nights that will be offline and compare against expected occupancy rates, together with plans for progressive room handover as necessary.

When scheduling, we also consider the need for segregation between guests and the construction workforce, focusing on noise and disturbance, together with careful guest routing. Movement of workforce and materials on to and around the site, together with construction waste management, also needs to be planned to ensure minimal impact to guests.

A successful refurbishment focuses on the aspirational look and feel of the new facility, the compliance issues (brand standards and building codes) and the operational effects of the construction works. Whether converting from one brand to another, or upgrading to meet market expectations, it’s important to understand how revenue will be affected, both during and after the refurbishment. We provide clients with estimates and forecasts for ROI calculations, setting the project up to deliver a quality product at an efficient cost.

Getting to know how our clients like to work is an important part of our service. We tailor our provision to suit their objectives, often working alongside multiple stakeholders to successfully complete a project. Where hotel owner and operator have different objectives, we bring useful perspective to help with their negotiations and decision-making, always aiming for a win-win outcome. We are also familiar with the complex and pressured Singapore construction market and its many players. Our local relationships with specialist designers and contractors enable us to implement efficient design solutions, robust procurement strategies, and minimal impact building methods, ensuring we deliver a quality project.

Judicious refurbishment is the way forward for many of Singapore’s hotels.

Judicious refurbishment is the way forward for many of Singapore’s hotels.

Our project portfolio in Singapore is diverse and includes hotels renovations such as Fairmont Singapore, Swissotel The Stamford, Holiday Inn Singapore Atrium, Marina Bay Sands, InterContinental Singapore, BIG Hotel, Marriot and Hilton Garden Inn. Our portfolio also includes F&B projects such as Spago, Bread Street Kitchen, Adrift, Anti:Dote, Ash & Elm, MBS Club55, as well as casino spaces at Marina Bay Sands.

Our experience comprises renovation and remodelling of the full complement of hotel facilities, including guestrooms, food & beverage, retail, front of house, back of house, public areas, leisure, entertainment and infrastructure. In many instances, we contribute to critical thinking around design and construction decisions, to maximise revenue and guest experience.

Our successful hospitality work is not confined to Singapore. We have a strong global hospitality portfolio, for refurbishments and new-builds, in Asia Pacific, the Middle East, US and Europe. Our project management and cost management leadership, complemented by our asset management and development advisory services, ensures cost-effective results that support operational excellence.

Green Building Developments Gets Boost from Carrier Singapore’s and Toshiba’s Newest Variable Refrigerant Flow System

Reading Time: 4 minutes
The SMMS-e is the next-gen model of the Toshiba VRF system.

The SMMS-e is the next-gen model of the Toshiba VRF system.

Carrier Singapore Pte Ltd. (Carrier Singapore) announced today the launch of the Toshiba Super Modular Multi System-e (SMMS-e), a next-generation variable refrigerant flow (VRF) system that combines industry-leading energy efficiency with expanded capacity loads and a smaller modular footprint.

 

The SMMS-e is the next gen model of the Toshiba VRF system and boasts a number of industry-leading system enhancements, including an expanded single outdoor unit capacity, as well as an expanded combination capacity.

 

An ideal system to support green building development, the SMMS is designed to help meet increased demand for high-efficiency building systems that use less energy and lower the overall carbon footprint of buildings. Driven by high-volume compressors and Toshiba’s high-performance inverter, the product is said to be one of the most energy efficient in the industry.

The SMMS-e has a single unit outdoor capacity of up to 22HP, which enables building owners to save on the footprint occupied by each system – with a reduced number of combined modular units necessary to obtain a high capacity.

Partial load performance for higher energy efficiency
SMMS-e is the only product in the heating, ventilating and cooling industry that has obtained a European Seasonal Energy Efficiency Ratio (ESEER) of at least 7.0 for all available chassis options – both on a stand-alone and combination basis. It has also achieved one of the highest-class nominal efficiency ratios in the industry: 6.39 for EER with the 8HP module.

Incorporated in Toshiba’s new VRF system design are three cutting-edge technologies that deliver industry-leading energy-efficient performance:

  • Compressor: Application of a diamond-like carbon coating to the rotary vane of the DC twin rotary compressor successfully reduces friction and provides an expanded RPS range from 15RPS to 115RPS, while ensuring reliable operation.
  • Heat Exchanger: The new and enhanced heat exchanger design improves overall heat exchange efficiency by using a smaller tube diameter to reduce the pitch of the tubes, increasing the number of tube rows.
  • Accumulator: The new refrigerant system is designed with a modified outlet tube, which improves refrigerant circulation and capacity.

High-volume single outdoor unit modules rated as one of the industry’s best
Toshiba 3The expanded capacities on both the standalone (22HP) and combination bases (60HP) enable the reduction in the number of outdoor unit modules and the labour hours required for piping, wiring and hoisting of units onto the top of the building for installation.

Toshiba’s standalone model has one of the smallest footprints among models of the same class in the industry. The two-propeller fan system was newly developed for the SMMS-e to minimise noise.

 

 

 

 

Easier service and maintenance

A contactless communication unit offers ease of service and maintenance.

A contactless communication unit offers ease of service and maintenance.

The SMMS-e is the first system in the industry to include a contactless communication unit as its standard equipment offering, designed for ease of service and maintenance. The SMMS-e is compatible with near field communication, a protocol for contactless communication between devices and smartphones. The SMMS Wave Tool application can be downloaded from a dedicated website and installed on the smartphone.

During installation and service, customers can obtain service and maintenance data such as system configuration and error code history through this application without removing the front panel of the outdoor unit. This feature can be used even when the outdoor unit is not connected to a power source. The data obtained via the SMMS Wave Tool may be sent via e-mail, which facilitates communication between on-premise personnel and colleagues in the office.

Expanded Flexibility in Piping Design
toshiba 2With the SMMS-e, up to 18 units of8HP module indoor units can now be connected. When the SMMS-e modules are used in combination, the number of connectable indoor units is also improved to 64 units.

The SMMS-e also features improvements on maximum piping length; the maximum pipe length between the outdoor unit and the farthest indoor unit is increased to 235 metres, while the maximum height difference between the indoor and outdoor units is extended to 40 metres, both of which are best in the industry. The piping length from the first branch joint to the farthest indoor unit is also extended to up to 90 metres. These enhancements provide the utmost flexibility in design and installation.

Carrier Singapore distributes Toshiba air conditioning products in Singapore as part of a global alliance agreement between the two businesses. For more information, log on to www.carrier.com.sg.

Escalator safety during the holiday shopping season

Reading Time: 3 minutes
With the right preparation, facility managers can rest easy this season by significantly reducing the risk of incidents around their elevator and escalator equipment.

With the right preparation, facility managers can rest easy this season by significantly reducing the risk of incidents around their elevator and escalator equipment.

By Matthew A. Pike

The holiday shopping season is here, and with it are holiday shoppers flocking to department stores and malls to cash in on the year’s biggest sales. Although gift ideas and savings are on everyone’s mind, the increase in foot traffic in malls and stores raises safety concerns for facility managers around the use of vertical transportation. Escalator safety is one of these areas of concern.

However, with the right preparation, facility managers can rest easy this season by significantly reducing the risk of incidents around their elevator and escalator equipment.

Confirm the shopping environment is prepared for heavy traffic.

Aside from assessing vertical transportation and identifying any potential issues that may arise in advance of a heavy traffic shopping season, it’s important to make sure the area around the equipment is suited to handle the increase in traffic.

Create and post new signage in advance of the shopping season, which will help deter bad behavior around elevators and escalators. Signs should include directions to the elevator and encourage families with small children and the elderly to use the elevators.

Finally, it’s important to not place any displays, especially those that particularly attract children, around elevators or escalators. Not only will this create congestion in the area and potential tripping hazards, but it could also be unsafe for children who might be inclined to play on the equipment.

Ensure employees are properly trained. An important step in keeping visitors safe during the shopping season is stationing employees of your facility near vertical transportation. While signage will help guide many visitors, it’s the physical employees who will enforce the rules and further discourage bad behavior around elevators and escalators.

Before the doors open on heavy traffic days, make sure employees know what to look for throughout their shift, and who should be directed toward the elevators. For example, children playing around equipment or elderly visitors who might have a difficult time navigating the equipment are better suited to use the elevator. Another consideration is to direct visitors who have several bags, a cart or carriage for children away from the escalator, as these items should always go on the elevator with patrons

Prevent visitors from using out-of-service escalators. An escalator shutdown during shopping season can be frustrating for visitors. If your escalator experiences issues during the heavy-traffic season, be sure to barricade it immediately. This can prevent two potential incidents. First, trips and falls are more likely on non-moving escalators being used as stairs, as the step risers are significantly different from regular stairs. Secondly, although the brake is designed to hold more than the equipment’s weight in the event of a shutdown, it is not meant to bear the dead weight of consistent foot traffic. Instead, the brake functions only to hold the step band in place. Once your escalator is barricaded, call your service provider right away to decrease your equipment’s downtime during the busy shopping season.

Shopping season is an important time for retail stores everywhere, when millions of consumers stop in to check a few items off their holiday gift lists. While foot-traffic seems like a difficult task to manage during this time, it can be done simply with a little preparation and planning from facility managers.

Pike is manager of customer based risk management for KONE. In this role, he helps develop and implement new programs aimed at addressing safety within vertical transportation equipment, which includes hands-on work with some of KONE’s largest customers across North America. This article was first published in Facility Executive.

No Cause For Panic

Reading Time: 4 minutes

Again and again, disasters strike and cause widespread panic -whether it’s fireworks lobbed into crowds during a sports event or a fire at an airport, nightclub or hotel. With a view to understanding crowd dynamics, researchers are examining whether people react to events in specific patterns and whether threats can be recognized and perhaps headed off. One such researcher is Dr. Wolfram Klein, a mathematician who works at Siemens Corporate Technology (CT) in Munich.

Together with his team, Klein has developed a model that simulates crowd behavior, thus helping researchers to predict where and when a critical situation may arise. Klein’s model can simulate the way in which crowds of tens of thousands of people behave. What’s interesting, according to Klein, is that “they move very similarly to liquids or gases.” Like molecules, people either attract or repel each other.

In addition, when people move through buildings they have to navigate around walls and other obstacles; and, of course, small, narrow spaces can lead to congestion. “Based on the principles of alternately attracting and repelling forces, we can chart human behavior and produce predictions in terms of mathematical equations,” says Klein.

The software could help architects plan safer buildings because it can identify which spots might give rise to dangerous situations. Klein is certain that comparatively simple procedures and planning steps could prevent many disasters.

In order to illustrate human behavioral patterns even more realistically, his team has continuously refined its simulation model. For instance, the software now not only uses statistical methods to depict the effects of a person’s age and health on their walking behavior, but also takes group interaction into consideration as a factor. In addition, the Munich-based researchers have improved their mathematical calculations significantly.

According to Klein, the system is now so fast that their crowd simulations can be used to make short-term predictions. “We can tell up to five minutes beforehand what is likely to happen assuming that no one intervenes. This way, the head of operations at a facility could act quickly.

This method of crowd control has already been tested in various research projects, including one carried out at Frankfurt’s central train station. Based on surveillance camera footage, the software was able to accurately predict the flow of pedestrian traffic — as well as congestion — several minutes before it occurred. The program has also been successfully used in and around the soccer stadium in Kaiserslautern.

Evacuating the city’s stadium would be a dramatic challenge for the police and fire department. Although the stadium accommodates up to 40,000 people when it is full, it offers only a few escape routes. And to make matters more difficult, all of them lead through the surrounding residential areas.

 Safe, Quick Evacuations

In the future, the researchers also want to use this knowledge to support their colleagues in Siemens’ Building Technologies Division. To this end, in the Swiss town of Zug experts are developing dynamic fire protection solutions for buildings — so-called intelligent response systems. Christian Frey, who is responsible for innovations in Zug, explains: “These are highly professional systems that can react immediately and effectively to dangerous situations or incidents.”

Frey points out that in order to get people out of a burning building safely and quickly, the usual green signs along hallways indicating escape routes are not sufficient. In public buildings such as hospitals and hotels, he says, most people aren’t familiar with their surroundings. “If you’re in a panic, the next emergency exit isn’t that easy to find.”

Studies also show that many people fail to react appropriately to conventional warning signals such as honking or sirens. They often think it’s just a fire drill or a false alarm — or else they don’t know what to do. This is where information technology can help. For instance, office workers could receive automatic warnings and updates on their personal computer screens. At the same time, large electronic screens in the hallways and smartphones would display arrows showing people how to get out of a building. In addition, sensors in ceilings and floors would be able to measure the stream of people.

Based on this information, an intelligent building software system would be able to recognize early on when a particular escape route is in danger of becoming overcrowded. It would then respond by directing people to the fastest and best alternative route out of a building and into the open. Visual systems would also be complemented by voice alarms and mass text messages.

Fire Department App

What’s more, such systems will be able to improve building management and support rescue workers. “The system analyzes data from a building, recommends immediate measures to defuse the situation, generates dynamic, up-to-date instructions, and helps rescue workers manage the evacuation and direct people to escape routes,” says Frey, describing the idea behind the software concept. In the future, he adds, when a fire breaks out, the building management system will immediately link up with the fire department’s computer system. Rescue teams and fire fighters would then receive a blueprint of the building on their smartphones. Such a plan would not only display the source of the fire, but also monitor how it is spreading. In addition, intelligent movement sensors would indicate where people are located in the building.

Together with other companies and institutes, Siemens researchers are developing these technologies as a part of the EU DESSiRE (Designing Safe, Secure and Resilient Large Building Complexes) project. Siemens’ simulation experts from Munich are also assuming an additional role. Specifically, they have developed a method that allows them to predict the spread of fire in different kinds of buildings. Klein explains how it works: “We can light a virtual fire in order to see how it will affect each building.” The researchers can simulate fire in various surroundings and different interior fittings — for example, with or without furniture, or with flammable or flame-resistant materials. By trying out these different scenarios, the heads of operations can learn to predict the spread of a fire more accurately and to thus act promptly and effectively according to a given situation.